France
Canal Barge
Terms and Conditions
A.
CONTRACT
Each Passenger wishing to book a cruise must complete and sign
the Booking Form attached to this insert. Once this has been
forwarded and accepted by the Company together with the payment
of the deposit due, a contract exists between such Passenger (hereinafter
"the Passenger") and the Company. Under this contract
the Passenger confirms that he/she has read, understands and agrees
to the terms and conditions below (the "Terms and Conditions").
These Terms and Conditions relate to all vessels included in the
European Waterways brochure and as listed in Clause 8 below ("the
Vessels"). Any Passenger signing as tour leader on behalf
of a charter or other similar group warrants that he/she is authorised
so to do. Each member of any such group shall be deemed to be
a Passenger as herein defined and shall be bound by the signature
of the tour leader. Individuals booking as a charter will be subject
to charter terms and conditions.
B. CRUISE PROVISIONS
The rates shown overleaf in Euros, are per passenger for a six
night double occupancy cabin cruise and are subject to change
without notice. Meeting points, hotels and time of pickup may
be changed without notice.Cruise includes: Accommodation with
private bath or shower, all meals, selected regional wines and
alcoholic beverages consumed aboard, all sightseeing tours and
admittance fees as
stipulated, use of the Vessels' bicycles and other facilities,
and round-trip transfers from the specified meeting point.
Cruise does not include: Air transportation, airport taxes,
visas, health or accident insurance, trip cancellation insurance,
superior
Chateaux vintage wines, optional activities such as hot air balloon
flights or items of a personal nature such as laundry, communication
charges or purchases.
C. INSURANCE
Travel
Insurance
to cover trip cancellation, health and baggage is strongly recommended
for all passengers.
F. DEPOSIT AND FINAL PAYMENT
For individual bookings: a deposit of €700 per passenger
per week is payable at the time of booking with the Booking Form
attached hereto duly completed and signed. The balance ispayable
90 days prior to departure.
For charter bookings of an entire Vessel: an initial deposit of
25 % of the total fare is payable at the time of booking with
the
Booking Form attached hereto duly signed. The balance of the charter
fare is payable 120 days prior to departure. To qualify for the
charter group rate, one person must act as tour leader and be
responsible for contracting with and making all payments to the
Company, as per the Terms and Conditions, on behalf of all passengers
in the charter group.
G. CANCELLATIONS AND REFUNDS
Cancellations must be made in writing to the Company and are effective
only upon receipt by the Company at its address overleaf. All
issued tickets must be returned together with notice of cancellation.
Please allow 4 weeks from receipt by the Company of cancellation
notice and unused cruise ticket(s) for forwarding of any refund
due. The following cancellation fees apply based on the date on
which the Company receives written notice of cancellation.
For individual bookings:
a). more than 120 days prior to departure and subsequent to payment
of the deposit, an administrative fee of €250 per passenger
shall be retained,
b). from 120-91 days prior to departure - the full deposit shall
be retained,
c). 90 days prior to departure to day of departure, or in the
event of failure to embark - 100% of total fare shall be retained.
For charter bookings:
a). charter deposits are non refundable,
b). More than 180 days prior to departure deposits may be applied
toward individual bookings on the same Vessel subject to a €350
surcharge per passenger,
c). 120 days prior to departure to day of departure, or in the
event of failure to embark - 100% of total fare shall be retained.
No refunds will be given in the event of interruption or cancellation
of the cruise by the Passenger after the start of travel, nor
for unused portions of any package or cruise, nor for any unused
sightseeing tours or meals. The Company will not accept any liability
for any claims that are not received within 30 days of the termination
of the cruise week.
H. ALTERATIONS BY THE PASSENGER
Any date change by the Passenger subsequent to booking must be
in the same year and will incur an amendment charge of €150
per passenger. Reductions in passenger numbers for charters are
only accepted up to 120 days prior to departure. No itinerary
changes can be accepted less than 90 days prior to departure.
Transfers to cruises on another Vessel shall be treated as a cancellation
and re-booking and cancellation charges will apply
I. LIMITS OF RESPONSIBILITY OF THE COMPANY
Unless expressly stated otherwise on any ticket or other documentation
issued by the Company to the Passenger, the Company including
its employees, representatives, agents and/or assigns acts only
as agent to provide transportation, accommodation and other related
services to the Passenger by purchasing such services from vessel
operators ("the Operators") and other service providers
contracted to the Company.
The Operators of each Vessel detailed in this Price List/Booking
Form insert are as follows:
La Belle Epoque - Belle Epoque Charters Ltd;
L'Art de Vivre - the Company;
L'Impressionniste - Tranquil Travel Ltd;
La Reine Pedauque - Sonafho sarl;
Hirondelle - Croisieres Orex SAS;
Napoleon - Croisieres Orex SAS;
Enchante - Sarl Gronow;
Anjodi - the Company;
Alouette - Croisieres Orex SAS;
Athos - Athos du Midi Ltd;
Rosa - Rives du Sud sarl;
Nymphea - Leigh Wootton;
Renaissance - Go Barging Ltd;
La Dolce Vita - Silver Venice sarl;
La Nouvelle Etoile - Etoile de Champagne b.v.;
Savoir Faire - C F Enterprises;
Scottish Highlander - Scottish Highland Cruising Co Ltd;
Magna Carta - TempleRead Cruises;
Shannon Princess II - Waterloft Cruising and Catering Ltd
The ticket(s) issued to the Passenger by any Operator or service
provider, if any, constitute(s) the sole contract between the
Passenger and said Operator or service provider, and the Company
assumes no responsibility or liability in any circumstances for
acts or omissions connected therewith. The Passenger further understands
and agrees that the Company is not liable or responsible for the
following:
a) any personal injury, death, property damage or loss occasioned
by theft, vandalism, fire, water, weather conditions, explosion,
or any cause whatsoever, whether foreseeable or unforeseeable,
or for any loss of whatever kind or nature arising out of or in
connection with the acts or omissions, whether foreseeable or
unforeseeable or any loss of any kind or nature arising out of
or in connection with the acts or omissions, whether negligent
or intended of any third party, regardless of the relationship,
if any, between such third party and the Passenger or the Company;
and
b) any event which is beyond the control of the Company, including
but not limited to Acts of God, strikes, lockouts, work stoppages,
riots, floods, government acts, terrorism, criminal activity,
Passenger illness or vessel damage; and
c) any additional expenses incurred by the Passenger as a result
of any delay or failure of and/or by any Operator or contractor
of any services connected with the specific booking; and
d) any loss sustained by the Passenger as a result of any cancellation,
delay, advancement or postponement of any tour by any Operator
or any service provider such as steamship company, airline, railroad,
vehicle rental company, hotel or similar or their agent.
J. RESERVATION OF RIGHTS
The Company on behalf of itself and the Operators reserves the
right to:
a) increase cruise prices to cover increases in costs or the effects
of exchange rate movements, incurred after the the
publication of this Price List;
b) accept a maximum of two cabins for single occupancy for any
single cruise;
c) cancel any itinerary in whole or in part;
d) make such alteration to any itinerary as it reasonably deems
necessary or desirable;
e) refuse to accept or retain as a member of a tour any person
at any time. In no circumstances will the Passenger be
allowed to embark unless the full cruise fare due has been paid.
In the event of alteration or cancellation, the Company may, but
is not obligated to, substitute or provide another vessel of similar
standard. Otherwise, the Company shall refund any fare paid.
Waterway routes and vessel alterations and substitutions: All
routes are subject to change without notice. Some waterways may
be subject to occasional closures due to drought, storms, floods,
canal or lock repairs or other unforeseen circumstances that result
in conditions unsafe for navigation. In the unlikely event of
such occurrences, the following conditions shall apply:
a) if navigation must be suspended, Passengers will continue to
be accommodated on the stationary Vessel and the regular
excursions will continue to be made, with cruising to be continued
as soon as possible. By way of compensation for any suspension
of cruising, additional excursions will be provided by the Vessel's
crew,
b) the Company reserve the right to reverse a cruise route, cruise
another waterway or transfer Passengers to another vessel of similar
standard,
c) in any decision related to navigation, the judgement of the
Vessel's Captain on any action or inaction is considered final.
K.
DISABILITY POLICY
Passengers who are disabled are asked to advise the Company's
reservations staff of the nature of their disability at the time
of booking as some Vessels and/or itineraries may be unsuitable.
The Company will recommend suitable cruise options but reserves
the right to refuse a reservation request if necessary for reasons
of safety.
L.
UNDERTAKINGS OF PASSENGER
The Passenger expressly agrees to the following:
a) that (subject to any declaration under Clause 10 above) he/she
is in good general health;
b) that he/she shall abide by the safety instructions as given
out by the Captain and crew of the Vessel and displayed on board;
c) that he/she shall not operate or seek to operate any vehicle
or other technical equipment owned or operated by a Vessel, hotel
or other service provider except bicycles that are made available
by the crew for the express use of the Passengers; and
d) that he/she shall indemnify and hold harmless the Company,
its employees, agents, representatives and assigns against any
and all liabilities, costs and expenses (including legal fees
and costs of litigation) which may be incurred in connection with
any claims, suits or any cause of action brought by him/her against
any third party, or by any third party against him/her, his/her
heirs, representatives or
assigns regarding injury or loss to person or property sustained
by him/her or such third party, directly or indirectly, arising
out of events, acts or omissions, no matter how caused or created,
that occur during the course of a cruise tour.
M.
COMPENSATION
If the Company cancels a cruise and/or other arrangement for any
reasons (other than force majeure or default by the Passenger),
or makes a material alteration to the cruise and/or arrangement
for reasons other than force majeure, after the date when payment
of the balance of the price becomes due, in addition to a full
refund, compensation will be payable on the following scale per
person: 56 or more days prior to departure - Nil; 55-42 days -
€15; 41-28 days - €30; 27-14 days - €45; less than
14 days - €60.
N. LIABILITY
The liability of the Company is limited in the manner provided
by the Warsaw Convention 1929 (as amended) or such other international
Conventions for the time being in force in respect of carriage
by air or waterway, as though the Company were deemed to be "carrier"
as defined in such Conventions.
.
O. NON-SMOKING POLICY
In accordance with legislation, a strict non-smoking policy applies
in the accommodation area of all Vessels. Those
passengers who wish to smoke must do so outdoors ie on the deck
and sun-deck area
P. CHILDREN POLICY:
The minimum age of child accepted on board is 12 years except
for Charters and special "Family Departures" (please
enquire for
further details) for which Children under 12 years are welcome.
All children under the age of 18 yrs accepted on board the following
Vessels qualify for a discount as follows:
a) for cruises on La Belle Epoque, L'Art de Vivre, L'Impressionniste,
Anjodi, Renaissance, Nymphea, Scottish
Highlander, La Dolce Vita, Magna Carta & Enchanté,
a discount of €200 per child per week;
b) for cruises on Savoir Faire, a discount of €180 per child
between the ages of 14 and 16 years old per week for cabin
bookings only. There are no age restrictions on charters.
Q. GENERAL PROVISIONS
These Terms and Conditions are issued as of December 2009 and
supersede and cancel all prior communications and agreements,
whether written or oral express or implied. Any subsequent modification
of these Terms and Conditions will be posted on the website www.GoBarging.com.
Any inquiries, claims or general complaints by the Passenger relating
to the service provided by the Company must be submitted in writing
to the Company within thirty (30) days of the completion of the
cruise, and must contain full and evidentiary information
M. GOVERNING LAW AND RESPONSIBILITY
All contracts incorporating these Terms and Conditions shall be
governed by English Law. The Price List and Brochure issued in
conjunction with these Terms and Conditions are the sole responsibility
of the Company.